Prunella Scales: From Fawlty Towers to Remarkable Canal Adventures

Prunella Scales portrait

Prunella Scales, who died at the age of 93, was considered one of Britain's finest comedic performers.

Although a long and distinguished career on stage and screen, her legacy will forever be linked as Sybil Fawlty in the classic 1970s television series, the beloved Fawlty Towers.

Sybil's primary objective in life to keep tabs on her "stick insect" husband Basil - played by John Cleese - amid cigarette-fuelled phone conversations with her friend, Audrey.

She was tasked to placate guests who had been shouted at, totally ignored or, occasionally, physically confronted by Basil when during his particularly frenzied episodes.

Her unforgettable cackle, gravity-defying hairdo and ferocious temper were part of a carefully constructed character that stands as a comic masterpiece.

Although numerous performers would have removed themselves from too close an association with one particular character, Scales always expressed her delight in participating of the Fawlty Towers phenomenon.

Prunella Scales and John Cleese portraying Basil and Sybil

Formative Years and Professional Start

The actress born Prunella Margaret Rumney Illingworth was born in the Guildford area on June 22nd, 1932.

She belonged to a household profoundly passionate about theatrical arts - with her mother, Catherine Scales, an ex-actress who'd abandoned her career for family life.

Bright and bookish, after wartime evacuation to the Lake District, Prunella attended Moira House Girls School in the coastal town of Eastbourne.

During 1949, she earned a scholarship to the Old Vic Theatre School and - after two years - obtained a role as a stage management assistant.

This was to the fury of her previous school principal in Eastbourne, who had wished she would seek admission to Cambridge University and sent correspondence to the theater to express this opinion.

During her theatrical training, Scales was perceived as a junior character actor instead of a natural Juliet candidate.

"We all wanted to look like Audrey Hepburn," she subsequently informed her biographer, "but I wasn't attractive and nobody fancied me."

Young Prunella Scales from 1962

Young Prunella concealed her privileged background, aware that producers started seeking authentic working-class realism in performers.

But she started picking up small roles in theatrical productions, and, while rehearsing for a part at Worthing's Connaught Theatre, she encountered Andrew Sachs, who would subsequently appear as Manuel, the Spanish waiter, in Fawlty Towers.

Her initial television exposure occurred in the year 1952, as the character Lydia Bennet in a television adaptation of Pride and Prejudice, which featured actor Peter Cushing - better known for his horror film performances - as Mr. Darcy.

And her first big screen roles came a year later - in lighthearted romance, Laxdale Hall, and David Lean's production Hobson's Choice, alongside the renowned Charles Laughton.

Throughout the latter 1950s and early 1960s, she maintained constant employment - performing across multiple mediums, including a short appearance as a bus conductor, character Eileen Hughes, in Coronation Street.

She additionally encountered fellow actor Timothy West.

Following what she characterized as "a gentle courtship involving crosswords and candies", they became a couple, and wed in 1963.

Early television success with Richard Briers

Career Milestones and Defining Characters

Her major television opportunity came with the series Marriage Lines, a BBC sitcom about recentlyweds, the Starling couple.

Scales performed alongside actor Richard Briers, at that time a major celebrity in television comedy. The program achieved great success and continued for five seasons.

Then came the legendary Fawlty Towers, which propelled her to iconic status.

John Cleese and his spouse at the time, Connie Booth, had presented the initial screenplay of Fawlty Towers to the broadcasting corporation.

Performer Bridget Turner had been approached to play the Sybil role but she declined the part and Scales tried out for the character.

She subsequently recalled that Cleese maintained high standards.

"John, appropriately, demanded strict script adherence, and failure to comply would understandably provoke his irritation."

Creating Sybil Fawlty creative decisions

Only 12 episodes were ultimately produced.

The initial season, which debuted in 1975, failed to win huge audiences but, as it continued, its hilarious mix of ridiculous physical comedy and awkward circumstances grew in popularity.

Scales carefully considered about portraying Sybil Fawlty, and decided that her character's upbringing had to be inferior to Basil's social standing.

At first, John Cleese and his wife had doubts regarding the treatment.

"After witnessing the initial read-through," Scales remembered, "they were sold on the idea."

In subsequent years, she was, all too often, called upon to play "dragons" and "old bags" when she hankered after elegant characters.

But when asked about what she thought was the high point, Scales had no hesitation in picking Sybil Fawlty.

"It was a tough job," she maintained, "yet I remain proud of my work." She believed it assisted in bringing audience members into performance venues.

"I like to think that if the public have seen you in one thing they'll come and see you in another," she said.

The married couple performing together

Later Career and Personal Life

Following Fawlty Towers, Scales continued to work in television, including an engagement as the frumpy Elizabeth Mapp in the series Mapp and Lucia.

Her vocal talents were frequently featured on audio broadcasts, particularly the BBC Radio 4 sitcom, which later transitioned to TV, and the series Ladies of Letters, with Patricia Routledge, which evolved into a staple of Woman's Hour.

Scales appeared in two significant royal characters; as Queen Elizabeth in the television drama of Alan Bennett's A Question of Attribution, and as the monarch Queen Victoria in a solo performance that she performed 400 times.

She obtained correspondence from one of Queen Elizabeth's security men who admitted that when Scales appeared, he stood up.

"It was a knee-jerk reaction," she explained. "The experience delighted me."

Timothy West and Prunella Scales during 2006

During 1995, she began starring as Dotty Turnbull in a series of TV adverts for supermarket giant Tesco - which paid her partly in vouchers.

The advertising series, which ran for nine years, was cited as the biggest factor in establishing its dominant market position in the mid 1990s.

Scales later came in for moderate critique for participating in the Tesco adverts, when she supported an initiative to stop local shops closing in her London community.

One of her finest performances appeared in Breaking the Code, the movie concerning World War II cryptanalysts.

She appears as Alan Turing's mother, who represents a culture that treated homosexual acts as a crime, an attitude that eventually led to his death.

Away from acting, {Scales was

Stacey Hines
Stacey Hines

A tech enthusiast and business strategist with over 10 years of experience in digital transformation and startup consulting.