Substantial Internet Failure Affects Many Websites and Mobile Apps

A widespread web failure has affected many sites and applications around the world, as users reporting issues connecting to the web after problems at Amazon’s online infrastructure service.

The affected services include the social media app Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, along with a host of Amazon-operated services like its primary shopping site and the Ring doorbell doorbell company.

Across the United Kingdom, Lloyds bank was impacted in addition to its affiliates the bank Halifax and Bank of Scotland, while there were also reports of difficulties reaching the the tax authority website on that morning. Furthermore across the UK, many Ring customers turned to online platforms to state their doorbells were not working.

Solely in the United Kingdom, accounts of issues on individual apps totaled the thousands for each app.

Officials confirmed that the problem started in the east coast of the America at Amazon Web Services, a division that supplies crucial web framework for a host of firms, who rent out space on AWS infrastructure. Amazon Web Services is the biggest global web hosting system.

Soon after late night (PDT) in the America (8am BST), the company announced “increased error rates and slowdowns” for AWS services in a area on the Atlantic seaboard of the America. The ripple effect seemed to affect apps around the world, with the problem monitoring service showing problems with the corresponding services in various regions.

Cisco’s Thousand Eyes, a tool that tracks online failures, additionally noted a increase in problems on that morning, with many of them located in Virginia, the site of the AWS US-East-1 zone where officials confirmed the issues started.